Everyday Responses
Which is the most appropriate response in
each of these circumstances? (There may
be more than one possibility):
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1. You approach a door at the same time
as
someone else. One of you is going to have to
give way.
2. You bump into someone in a shop/ the
street
3. You see someone drop something and
you
pick it up for them
4. A stranger in a queue addresses you
and
says “lovely weather”
5. You need to interrupt someone with
an urgent message
6. Someone in a wheelchair is trying to
reach
something off a high shelf in the supermarket
7. You can’t see the product you want
in
a large store and need to ask an assistant
8.. Your colleague tells you that his
mother is
seriously ill
9. Someone at work announces they have
got engaged
10. You get a phone call asking why you
aren’t
at the meeting which started 10 minutes ago
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A. I’m so sorry to interrupt but...
B. I’m so sorry. Is there anything I
can do?
C. I’m so sorry. I lost track of the
time.
D. Yes, isn’t it?
E. Excuse me, can you tell me where to
find...?
F. After you
G. Congratulations. That’s great news.
H. Can I help you reach that?
I. Sorry
J. Excuse me, I think you dropped this
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